Verse On-Premise and Connections Files

Recently I had a problem with Verse On-Premises and Connections Files integration. Integration with Connections Profiles was working fine, but uploading an attachment to a new mail and Files application or attaching a file directly from Files App was just not working. After a bit of troubleshooting I opened a PMR.

After a little while I got an information that Verse On-Premises and Connections Files integration is officially not supported. It will be supported in future, it just isn´t supported in the current release.

Shortly after that I managed to solve the problem with the help of Roberto Boccadoro. Check out his post about this issue.

The integration with Connections Files works, you just may not get help from the IBM Support if you run into a serious problem.

IBM Docs 2.0 CR1 iFix 001 Available

Since a few days Docs 2.0 CR1 iFix 001 is available for download from the Fix Central, it includes the following Fixes:

  • Resolution of broken Korean text input issue in Documents editor
  • Resolution of inconsistent Print function behavior across editors
  • Adding configuration tags to LotusConnections-config.xml during IBM Docs installation to resolve the issue of being unable to preview files

Prior to installing this iFix you need to install CR1 for IBM Docs 2.0.

Official Release Notes to IBM Docs 2.0 CR1 iFix001.

Download

Updated IBM Connections Plug-ins available

Recently, new Versions of Connections plug-ins were released in IBM Greenhouse.

IBM Connections Desktop Plug-in for Windows & IBM Connections for MAC, Version 16.8

The new Version adds a new feature:

(BETA) – a new authentication method called “Web Forms Authentication”

 

IBM Connections Plug-in for Microsoft Outlook, Version 16.8

Adds miscellaneous defect fixes.

IBM Connections Plug-ins for IBM Notes, Version 5.5

Supports the ability to work with both personal and community owned files organized in multi-level nested folders.

IBM Connections Docs 2.0 CR1 fix does not install

RoBlog

I tried to install Docs 2.0 CR1 but when I ran the command to perform the upgrade the task failed, specifically when updating the Conversion server, with the error “Target with name ic55.eld.it was not found.”

I quickly found out that two other esteemed friends, Christoph Stoettner and Milan Matejic, had encountered the same issue and were able to solve it.

The problem is in the file config.py that is in the patch installation directory. At the bottom of the file there the line “self.me_hostname = socket.gethostname()”. The solution  is to change that to “self.me_hostname = socket.getfqdn()”.

Once I did that, CR1 installed flawlessly. Thanks a lot to Christian and Milan!

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IBM Traveler Derby Database Corruption

After an OS restart we encountered a problem with the Traveler Server, the local Derby database became corrupt, and therefore Traveler clients could not sync the enterprise data.

After starting the Traveler task the following errors were logged in the console:

[09C4:000C-0B5C] <Timestamp>   Traveler: WARNING <Username> Session ID d082448615552a82da8175a9ea5d071a309 could not be associated with any existing PS threads.

[09C4:000C-0B5C] <Timestamp>   Traveler: SEVERE  <Username>  Exception Thrown: com.lotus.sync.db.PersistenceException: java.sql.SQLSyntaxErrorException: Invalid Properties list in FROM list.  There is no index ‘IDX_GUIDNEXT_1’ on table ‘GU

[09C4:000C-0B5C] <Timestamp>   Traveler: WARNING <Username> Sync exception being treated as a backend failure. Exception Thrown: com.lotus.sync.db.PersistenceException: java.sql.SQLSyntaxErrorException: Invalid Properties list in FROM list.

Next course of action was to try to defrag the Database which solved the problem. I simply removed the Traveler task from the “notes.ini” file and started it with “Load Traveler -defrag” command. The defragmentation Process took about 10 Minutes after which the Traveler task was started and the mobile devices could sync the PIM Data without any problems.

The following article from IBM also describes a similar behavior:

http://www-01.ibm.com/support/docview.wss?uid=swg21608001

 

 

Issue with Connections after WAS update to 8.5.5.8

After WAS Update from 8.5.5.6 to 8.5.5.8 I could login only into “Profiles” Connections Application, all other Connections Applications were not “reachable”. After digging little further I found the following Errors in the “AppsCluster” Logs:

0000016f LotusConnecti E com.ibm.openactivities.exception.OpenActivitiesException: com.ibm.connections.directory.services.exception.DSException: com.ibm.connections.directory.services.exception.DSOutOfServiceException: com.ibm.connections.directory.services.exception.DSOutOfServiceException: CLFRK0004E: Directory Service Extension(DSX) received a HTTP response from URL ‘https://social-d.bat-groupware.at/profiles/dsx/instance.do?login=WBTSTT&#8217; expected XML, received unexpected content-type ‘text/html;charset=UTF-8’!

javax.servlet.ServletException: com.ibm.openactivities.exception.OpenActivitiesException: com.ibm.connections.directory.services.exception.DSException: com.ibm.connections.directory.services.exception.DSOutOfServiceException: com.ibm.connections.directory.services.exception.DSOutOfServiceException: CLFRK0004E: Directory Service Extension(DSX) received a HTTP response from URL ‘https://social-d.bat-groupware.at/profiles/dsx/instance.do?login=WBTSTT&#8217; expected XML, received unexpected content-type ‘text/html;charset=UTF-8’!

E com.ibm.ws.webcontainer.webapp.WebApp logServletError SRVE0293E: [Servlet Error]-[action]: com.ibm.openactivities.exception.OpenActivitiesException: com.ibm.connections.directory.services.exception.DSException: com.ibm.connections.directory.services.exception.DSOutOfServiceException: com.ibm.connections.directory.services.exception.DSOutOfServiceException: CLFRK0004E: Directory Service Extension(DSX) received a HTTP response from URL ‘https://social-d.bat-groupware.at/profiles/dsx/instance.do?login=WBTSTT&#8217; expected XML, received unexpected content-type ‘text/html;charset=UTF-8’!

After that I found out that the “Domain Name” setting for the Single sign-on (SSO) Configuration has changed after the update. You can get to this setting by logging into ISC Console and navigating to: “Security à Global security à Web and SIP security à Single sign-on (SSO)”.

This may be specific to our environment, usually all our Windows Servers use “bat.dir” Domain, after a service is installed on them which is going to be used in the production we create a “Alias (CNAME)” entry in the DNS for it in the “.bat-groupware.at” Domain.

Connections Applications on this server are configured to use “.bat-groupware.at”, so after I changed the “Domain name” setting to the correct value, all Applications were working fine.

IBM Connections 5.5 CR1 and IBM Docs 2.0 iFix 005 Available

The IBM Connections 5.5 CR1 and IBM Docs 2.0 iFix 005 are available for download on FixCentral.

IBM Connections 5.5 CR1 Fix List.

IBM Connections 5.5 CR1 Download.

Cumulative Refresh 1 requires a Homepage Database Schema update which can be found here.

IBM Docs 2.0 iFix 005 Release Notes.

IBM Docs 2.0 iFix 005 Download.

It is recommended to update to the latest software release, so happy downloading… 🙂

Changing the IP-Address of a Connections Server

There are a few things to consider before changing the IP-Address of a DMGR or a WAS node where Connections applications are running.

It is important to make sure that you have used a DNS record instead of the IP-Address you wish to change in course of the installation and configuration of IBM Connections. This way you can be sure that there are no other changes you have to apply in order to successfully change the IP, assumed you do not change the name of the DNS record.

This is where a good documentation matters, the easiest way to check if IP-Addresses were used in course of the configuration would be to check the documentation of the Connections environment.

The other way is to search for the IP-Address you want to change in the XML configuration files of the WAS cell, if you don´t find it there than you can be pretty sure that you are good to go. Since undocumented configuration changes are frequent this should be a recommended course of action.

The XML files mentioned above are located under:

<WAS_Installation_Root>\AppServer\profiles\<DMGR_Profile>\config\cells\<Cell_Name>\LotusConnections-config\

It is also important to check the other possible consequences in your network environment.

After that you can continue with the following steps:

  1. Shutdown all WAS Application Servers running on a Server whose IP needs to be changed.
  2. Shutdown the Node Agent.
  3. Shutdown the DMGR, if it is running on the same server.
  4. Shutdown the IBM HTTP Server, if it is running on the same server.
  5. Change the IP-Address.
  6. Delete the WAS directories with temporary data.
    • <WAS_Installation_Root>\AppServer\profiles\<DMGR_Profile>\temp
    • <WAS_Installation_Root>\AppServer\profiles\<DMGR_Profile>\wstemp
    • <WAS_Installation_Root>\AppServer\profiles\<Node_Profile>\temp
    • <WAS_Installation_Root>\AppServer\profiles\<Node_Profile>\wstemp
  7. Start all components in a reverse order.
  8. Check if your Connections Applications are working correctly.
  9.  Document the IP-Address change.

 

 

 

 

IBM Connections Docs 2.0 iFix 003

IBM Connections Docs 2.0 iFix 003 is released.

Included fixes:

  • Enabled support of single sign-on (SSO) using profile information when IBM Docs is integrated with non-IBM repositories without LDAP configured
  • Resolution of an issue with failure to view mail attachment when integrating with iNotes 9.0.x
  • Resolution of an issue with not being able to edit or view files in Files or CCM libraries when SSO domain settings in WebSphere Application Server console contain multiple domains
  • Resolution of an issue with incorrect translation of a menu item to Norwegian

You will have to install the previous iFixes, 001 and 002, as they are a prerequisite for this fix.

Release Notes