HCL Connections Mail Plug-in Deployment – Missing Information in the Documentation

If you are planning to deploy the HCL Connections Mail Plug-in, take note of the KB0092821 knowledge base article. This is a mandatory step that must be done in HCL Connections 8 CR1 and newer environments.

If the steps described in KB0092821 article are not followed, you will get the following error message in the browser console:

Error: Unable to load https://<mailserver_hostname&gt; status: 403

We are working on adding this step to the official documentation of HCL Connections Mail Plug-in.


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